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Many of the issues with payouts are due to human error, such as improper verification processes or delayed customer service caused by overwork. However, it should be noted that all the cases presented on the forums have been successfully resolved by the casino. This is confirmed by the comments of the players who reported further events at the casino. It is possible to distinguish between genuine reviews and the machinations of competitors by requesting data such as login, withdrawal request number, etc. Therefore, we can conclude that complaints are genuine, but the casino does its best to solve each problem and alleviate doubts.
The casino is operated by Pomadorro N.V. ohjoycasino, and holds a license to operate from Curaçao Gaming Control Board (GCB). For instance, new users have a monthly withdrawal limit of €100,000. Responsible gambling involves making informed choices and setting limits to ensure that gambling remains an enjoyable and safe activity. If you or someone you know is struggling with gambling addiction, help is available at BeGambleAware.org or by calling GAMBLER. Each player can get no-deposit 20 free spins by activating and joining the Joycasino bot in Telegram and no-deposit 50 free spins by downloading and installing the app.
Unfortunately, there is no no no deposit bonus at Joy Casino, but if you use promo code KARSSENTV at registration, you will get a 200% bonus on your first deposit. The support for cryptocurrencies is a definite plus, as you can replenish your balance with digital currency in just a few minutes. They’ve got a few thousand slot machines on tap from leading providers. Among them, you’ll find big-league companies like NetEnt バカラ ルール, Play’n Go, Endorphina, Push Gaming, Big Time Gaming, and others.
The player from Japan had submitted a withdrawal request less than two weeks before contacting us. The player experienced delays due to pending KYC verification and had scheduled a verification call with the casino. After successfully completing the verification, the player was able to withdraw the funds. We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level.
The casino stated that the player’s account had been blocked due to being registered using details different from those of the player. The player was asked to provide the documents that they had submitted to the casino to us, but there was no further response from them. Despite wagering around a significant amount, her balance was reset to $0, and she received only a minimal compensation, which she deemed unfair. The player reached an agreement with the casino outside of the complaint thread. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Joy Casino.
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